- Mon-Fri: 10:00 - 18:00
FAQ
Frequently Asked Questions
In Ivanna is luxury loungewear made from sustainably and organically grown bamboo fibers. We custom knit all of our fabrics for an unbelievably soft, smooth and breathable finish. Soothing color palettes and classic silhouettes are uniquely designed to improve sleep quality.
Faceplant Dreams does not own retail stores. You will find our collections offered in spas, resorts and better boutiques nationwide. Locate a store near you here.
For questions or concerns, email [email protected] or call us at +1 626-230-7607. We answer our phones and return emails promptly, during our business hours of 9-5 EST Mon, Tues and Thurs, , 1-5 on Weds and 9-1 on Fridays. Or you can expect a prompt response the next business day.
Yes we do! Sign up to earn and redeem points for discounts and perks here.
Faceplant Bamboo(™) is good for your skin and the environment. It starts with sustainably and organically grown bamboo that is processed and knitted into an exceptionally soft and smooth fabric that is breathable, light weight and temperature regulating. It draws moisture away from the skin, which means no more night sweats!
For more details, visit our fabrics page here.
We current only accept Paypal.
Orders leave our facility within 2 business days. Shipping times vary by location and method. Standard shipping typically takes 2-5 business days. Expedited shipping options are available at checkout. Enjoy free shipping on orders over $150 within the continental U.S.
Every item shipped from our warehouse has been thoroughly inspected for quality and production consistency. We are still human and occasionally errors can slip through, however we will always make things right. Have you received something defective or in error? Visit our returns and exchange center here.